Information We Collect

We may collect account details, property and lease information, payment records, support conversations, maintenance requests, uploaded documents, and usage information needed to operate the platform.

How We Use Information

We use personal information to create accounts, facilitate landlord and tenant workflows, process rent payments, support messaging, provide customer support, prevent misuse, and improve the reliability and security of the service.

Payments and Financial Data

Payment processing may be handled by third-party providers such as Stripe. We do not store full card details on our servers when a payment provider is used to tokenize and process payment methods.

Documents and Communications

Lease documents, support tickets, and direct messages may be stored so that landlords, tenants, and authorized staff can review records, resolve issues, and maintain a complete rental history.

Sharing and Disclosure

We may share information with service providers that help us operate the platform, comply with legal obligations, detect fraud, enforce agreements, or complete landlord-tenant transactions initiated through the service.

Data Retention and Security

We retain information only as long as reasonably necessary for business, legal, operational, and security purposes. We use administrative, technical, and organizational safeguards to help protect stored information.

Your Choices

You may request updates or corrections to certain account information by contacting support. Depending on your location, you may also have rights related to access, deletion, or objection to certain processing activities.

Contact

For privacy-related questions, contact support@mypropaty.com.